Space Syntax works with cultural institutions to show how the behaviour and experience of visitors is affected by the spatial layout of buildings. Using this knowledge, we help our clients devise intervention strategies to improve visitor satisfaction.
Return on investment.
Speed of design & planning process.
User wayfinding, comfort & convenience.
Retail performance & revenue growth.
Staff communication & productivity.
Safety & security.
Staff satisfaction & retention.
Organisational character & identity.
Development & dissemination of knowledge/culture.
Engagement with collections & performances.
Pre-planning & design
Site evaluation & selection.
Competitor analysis & precedent studies.
Existing user behaviour analysis.
Working culture definition.
Planning & design
Critical review of development proposals.
Overall building layout design.
Department layout design.
Furniture/display layout design.
User behaviour forecasting.
User group profiling.
Character & identity creation.
Retail & catering strategy.
Wayfinding & signage strategy.
Post-planning & design
User flow enhancement (signage & wayfinding).
Staff interaction enhancement (layout redesign).
Growth & downsizing.
Stage 1 Building Baseline Study
User flow volume/density.
User attitudes interviews/questionnaires.
Visitor route choice/object engagement.
User interaction & communication.
Location accessibility analysis (public & private transport).
Building layout efficiency.
Vertical movement efficiency.
Departmental structure & location.
Movement network capacity.
Sales density/rental distribution.
Stage 2 Design Strategy
User flow volume & density.
Retail & catering effectiveness.
User interaction & communication intensity.
Safety & security effectiveness.