Healthcare

Space Syntax has developed world-leading methods for analysing the spatial layout of hospital environments, observing patterns of space use and designing solutions that optimise space use, wayfinding and interaction.

Our approach works by measuring the properties of spatial layouts that users perceive: lines of sight along streets and corridors, visual fields from reception areas and nurse stations and degrees of openness and privacy.

Client objectives

Return on investment
Business effectiveness
Speed of design & planning process
User wayfinding, comfort & convenience
Staff communication & productivity
Safety & security
Staff satisfaction & retention
Patient and visitor satisfaction
Organisational character & identity
Development & dissemination of knowledge/culture
Community engagement
Patient recovery & cost of care
Patient privacy & dignity
Infection control.

Products

Pre-planning & design
Portfolio evaluation: buy/sell/keep/develop
Growth/downsizing strategy
Site evaluation & selection
Building evaluation & selection
Competitor analysis & precedent studies
Existing user behaviour analysis
Working culture definition.

Planning & design
Critical review of development proposals
Masterplan/campus design
Overall building layout design
Department/ward layout design
Furniture layout design
User behaviour forecasting
User group profiling
Character & identity creation
Retail & catering strategy
Wayfinding & signage strategy
Planning support.

Post-planning & design
User flow enhancement (signage & wayfinding)
Performance benchmarking
Staff interaction enhancement (layout redesign)
Accommodating growth & downsizing.

Process

Data collection surveys
User flow volume/density
Staff/visitor/patient interaction
User attitudes interviews/questionnaires
Visitor route choice engagement
User interaction & communication.

Data analysis
Location accessibility analysis (public & private transport)
Building layout efficiency
Vertical movement efficiency
Departmental structure & location
Movement network capacity
Entrance/exit capacity.

Impact simulation
User flow volume & density
User interaction & communication intensity
Safety & security effectiveness.